Frequently Asked Questions
Everything you need to know about your Wellbots experience.
What is the standard shipping timeframe for my order?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days depending on your location and the specific carrier used.
What is your return policy for electronics?
We offer a 30-day return policy for most products. Items must be in their original packaging and in new condition to be eligible for a full refund.
Do Wellbots products come with a manufacturer warranty?
Yes, all new products sold on Wellbots come with a full manufacturer warranty. We also offer extended protection plans through our partner, Mulberry, for additional peace of mind.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and financing options through Affirm to help you pay over time.
How can I track the status of my shipment?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery.
Do you offer international shipping?
Currently, we primarily ship within the United States. For certain high-demand items, international shipping may be available; please contact our support team for a custom quote.